Category - Email Migration

Recover and Restore a Mailbox From Exchange Server 2010

Aftab Alam

Aftab Alam

July 19, 2019

Whenever there is a data loss situation, then the Exchange administrator has to resolve it as soon as possible and let the user access his mailbox smoothly. For Exchange Server 2010, there is a recovery and restore procedure where the deleted database mailbox(es) are restored in the database using the Windows Server Backup tool by which these files will come back to the exact place where it was saved.

The recovery procedure includes several stages which the administrator should complete-

  • Create a recovery database for Exchange Server 2010.
  • Restore the database from Windows Server Backup.
  • Bring the database to clean shutdown state using ESEUTIL.
  • Recover the mailbox from the recovery database.

1. Create a recovery database for Exchange Server 2010

  • To create the recovery database, start the Exchange Management Shell, and use the New-MailboxDatabase command.

New-MailboxDatabase -Recovery -Name RecoveryNDR -Server NDRWEB -EdbFilePath C:\test\RecoveryNDR.edb -LogFilePath C:\test\logs

2. Use Windows Server Backup to restore the database
Using the Windows Server Backup, you can restore the backup of the database at a safe location.

  • Launch Windows Server Backup, go to Actions and click Recovery option.
  • Select the location of the backup and click the Next option.
  • Select the date/time of the backup and click Next.
  • Choose the option ‘Applications’ to restore the Exchange Server 2010 mailbox and click Next.
  • Select Exchange as the application to recover and click Next.
  • Choose the option ‘Recover to another location’ and browse a location to save the recovered mailbox items. Then click Next.
  • At the Confirmation page, review your selection and finally, click the Recover button.
  • After successful completion of recovery, click the Close button to cancel the Windows Server Backup wizard. You can go and check the newly created recovered folder at the location which you had selected earlier.

3. Bring the database to clean shutdown state
When you restore the database from the backup, then it remains in the Dirty Shutdown state. You need to change the status to a clean shutdown state by using the ESEUTIL tool.

First, check the state of the database.

eseutil /mh ‘C:\test\Exchange\NDRWEB\RecoveryNDR.edb’

Here, you check the state if it shows ‘Dirty Shutdown,’ then you need to restore it. Read more about: How to fix Exchange Database Dirty Shutdown Error

eseutil /r NDRWEB /i /d ‘D:\test\recovery\RecoveryNDR.edb’

After restoring the database, you can mount the database back and recover mailbox from the database.

Mount-Database RecoveryNDR

4. Recover database mailbox items from the recovery database

After mounting the database, its time to recover the mailbox.
Run the command to get the mailbox in the database.

Get-MailboxStatistics -Database RecoveryNDR

Use the following command to restore the mailbox, including its folders and sub-folders.

Restore-Mailbox -Identity “Peter” -RecoveryDatabase RecoveryNDR -RecoveryMailbox “Peter” -TargetFolder Restore

In the last, you can see the deleted mailbox in the database once again.

Exchange 2010 Mailboxes without Recovery Database
The manual method which we mentioned above is quite long, and you need to fulfill several steps to recover the mailbox data. But it requires a backup file, and you also need to create a Recovery Database. If you have no backup, then the above method will be not helpful to you. That’s why you should use Recoveryfix for Exchange Server Recovery, which is a secure data recovery software. It requires only the EDB file for the recovery, and it can even retrieve the deleted items, that too without a Recovery database. Here is its whole procedure –

  1. Install the software and run it. Then click the Add Source icon.
  2. Select the first option of ‘Offline EDB file.’
  3. Browse the EDB file from its saving folder, or you can also search it from a drive or folder.
  4. There are two scan modes which you can choose for the EDB file – Standard Scan and Deep Scan. Choose any one and click Next.
  5. The tool scans the file and recovers the inaccessible and deleted data. Click Finish.
  6. Go to the Source List, where the recovered data is present. You can check any folder and get the preview of its data. Then click the Add destination icon.
  7. Select the option ‘Create New PST file’ and click Next.
  8. Provide a saving location and name to the PST file. You can also choose to password-protect the PST file. Then click Next.
  9. The tool adds the PST file as destination. Click Finish.
  10. Select the messages, right-click them, and click Copy Message(s).
  11. Now, go to destination pane, right-click, and select ‘Paste Message.’
  12. After migrating the data, the tool will show a report depicting the status of each message.
  13. The data is moved to the destination PST file.

Conclusion
Recoveryfix for Exchange Server removes all the complications related to Exchange Server 2010 mailbox recovery and present you a smooth, optimal, and secure method for the recovery. The deleted items are also recovered and presented in color red for easy identification.

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