How to fix Exchange database Dirty Shutdown error?

Siddharth Shukla
Siddharth Shukla

Updated On - May 13, 2024

Summary: The term dirty shutdown for Exchange database refers to being in an inconsistent state. It restricts the database from connecting with Exchange again and the mailbox is also not accessible. We will checkout some Exchange Management Shell cmdlets to fix the problem and a professional Recoveryfix for Exchange Server software to repair a corrupt database.

While trying to mount a database, Exchange administrators may sometimes face a dirty shutdown error. This dirty shutdown error will not let them mount the database as it is in an inconsistent state. It is the sudden termination of the Exchange Server (due to reasons like power loss) that causes a dirty shutdown error.
When you make changes in an Exchange database, Exchange records updates information in transaction log files before committing to the database. But when the log files are not replayed into the database and the modifications you have done are not reflected in the Exchange Database. In such case, your database is in an inconsistent state. This results that the log files are corrupt, missing, or damaged. So, when your database is inconsistent and you are trying to mount this, you will face a dirty shutdown error.

Recommended Solution
To fix Exchange database dirty shutdown error and recover mailboxes from dismounted EDB files, use Recoveryfix for Exchange Server Recovery.
Reasons of Dirty Shutdown error

There are many reasons of dirty shutdown error:

  • Faulty Exchange server updates or relying on outdated versions.
  • EDB files are not detached from log files properly.
  • Log files are missing from the server.
  • Log files are damaged.
  • The server is unable to read the log files.
The Resolution to Dirty Shutdown by manual method:

To fix this dirty shutdown error, you should check the status of the database to see whether it is in dirty shutdown or clean shutdown. Use the below command on the Exchange Management Shell (Run as Administrator) to check the database status:

eseutil /mh < path to database >

If the Exchange database is in a dirty shutdown state, then you have to fix it. Use the following steps to fix the dirty shutdown error:

  1. Create a backup of your entire Exchange database files.
  2. Run eseutil command to check the consistency of the tool. Execute the command mentioned below on the Exchange Management Shell.
    eseutil /mh < path to database >
  3. Now perform soft recovery on the database with this command:
  4. eseutil /r enn /l < path to log files > /d < path to database file > /i

  5. Now, recheck the consistency of the database. If it is still in an inconsistent state, then perform hard recovery. Run this command:
  6. eseutil /p < path to database file >
  7. Now it’s time to perform defragmentation on the database.
  8. eseutil /d < path to database file >
  9. Finally, check the integrity of the database with the below command.
  10. Isinteg -s < server name > -fix -test alltests
Recover your Exchange data automatically without log files:

Well, if you’re still not getting the desired result, then you should recover mailboxes from the EDB file or the available Exchange backup files.
Recoveryfix for Exchange Server helps you in recovering mailboxes from dismounted EDB files. Yes, you can repair your Exchange database using this tool without log files, and then you can export them to Exchange Server or Office 365 directly. In this software, you just need to add your offline EDB file as the source, and the software will automatically repair it. Then, it offers you the option to export mailboxes to Exchange server, Office 365 or Outlook PST files.

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Recovery of inaccessible Exchange data from offline EDB files?

When you cannot mount EDB files due to dirty shutdown errors, you can try recovering data from offline EDB files by EDB to PST conversion. The entire recovery process is relatively easy by following these steps:

  1. Launch the installed Recoveryfix for Exchange server tool and select the Offline EDB file as the source.
  2. select EDB file as the source

  3. Add EDB file from your system hard drive and then move ahead.
  4. Add EDB file from your system hard drive and then move ahead

  5. Here, the EDB file is successfully added as the source. The tool also offers a preview of the mailbox data.
  6. preview of the mailbox data.

  7. Right-click on the Source Files and select Export mailboxes to PST.
  8. Export mailboxes to PST

  9. Select the mailboxes or mailbox folders, apply filters on data (like Date Range and Item Type) and select the required options (to split it into multiple PSTs & to create Unicode PST). Then click Export.
  10. click Export
    Now, your Exchange mailboxes are successfully exported to PST files from EDB files.


    In this article, we have dealt with the Exchange database dirty shutdown error by executing a bundles of cmdlets in the Exchange management shell. Using a manual process to repair a database may result you spending several hours without assurance of recovery and during the procedure, and the user’s ability to access, send and receive the emails will be restricted. Considering the risk of manual process failure, we have explained the use of an advanced and user-friendly Recoveryfix for Exchange Server recovery tool to recover the Exchange data efficiently and securely in the simplest manner.

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