Category - Email Migration

How to Recover Lost and Deleted Public Folders From Exchange?

Megha Sharma

Megha Sharma

September 19, 2019

Exchange Server organizations take full advantage of the Public Folders in it to facilitate sharing of data and collaboration among users. As public folder data is of prime importance, it needs to be backed up as a precaution against server crashes and data disasters.

Due to misunderstandings or haste, Exchange administrator may delete public folders or its items, and if you did the same, we are there for you. Some feasible manual solutions are being explained with steps here. Try them one-by-one and check if you can recover lost and deleted Public folders from EDB file.

Important Points to Remember before Trying Manual Solutions

  • Need some technical expertise
  • Time-taking processes
  • Chances of data loss exist
  • No surety of complete data recovery
Recommended Solution
Try Recoveryfix for Exchange Server Recovery to recover deleted and lost public folders from Exchange.

Restore deleted public folder items – from Outlook

In the latest versions of Outlook, recovering deleted public folder items is easy as the recovery feature is enabled by default. To recover deleted public folder items, you can just click the Recover Deleted Items option in Outlook and then select the required items.

Restore deleted public folders – from complete Backup Restore

If unfortunately, the retention period is over, you can use the Exchange Management Shell for complete restoration from the last backup of the Exchange database, including the public folder content. For this, open the Exchange PowerShell and then run the following cmdlets:

New-MailboxRestoreRequest –SourceDatabase “<enter name of Recovery database>” –SourceStoreMailbox “<enter mailbox name containing affected public folder>” –TargetMailbox “<enter mailbox name to which data is recovered>” –AllowLegacyDNMismatch –IncludeFolders “<enter name of concerned folder>”

In this way, public folders can be recovered with the manual solutions from the latest Exchange versions. You can recover deleted public folders in Exchange 2010 by using solutions like Ex-Folders or Exchange Management Console.

But if you are not successful in public folder recovery with the above mentioned manual methods, you can go for an automated tool, like the Recoveryfix for Exchange Server Recovery tool for recovery of deleted public folders. We suggest you download and install its trial version and then understand the process as explained below:

  1. Launch the Recoveryfix for Exchange Server Recovery tool on your system. On the opened welcome screen, click the icon to add the EDB file with the public folder.
  2. Choose Offline EDB as the option and click Next.
  3. Now, click on three dots to browse and add the respective public folder database EDB file (you can also search the EDB file in the specified drive with Search option). Further, click Next.
  4. Then, you need to select a scanning mode, and the tool will start scanning the added file; the process will complete very soon and will retrieve complete public folder data (whether lost or deleted). Here, you can preview the selected file items. Click on the displayed icon in the below screen to add the destination for saving the recovered public folder data.
  5. Select the destination option. Here, we are selecting Create New PST File option. Click Next.
  6. Provide a saving path for this new PST file, along with name and password (if required) and click Next.
  7. A new PST file gets added as the destination. Now, to move source data, you can select it and right-click and choose options like Copy, Export, etc. Also, there is a provision to perform Drag/Drop action on the recovered source data.
  8. The source data is successfully moved and can be previewed on the destination pane easily.
  9. So, it is quite easy to recover lost and deleted public folders from the EDB file. To explore each function of this tool in detail and also to perform a trial recovery or migration, try this tool yourself.

    Summing Up
    Restoring public folders from backup may not be useful if the backups are old. Also, using Exchange Management Shell cmdlets is difficult for non-technical users. Above all, to avoid unnecessary hassles and time wastage, try Recoveryfix for Exchange Server, a simple tool for effective Exchange public folder recovery.

    2 thoughts on “How to Recover Lost and Deleted Public Folders From Exchange?”

    1. Hi Paxton,
      Actually, you do not need to know the exact location of database file. You can choose any drive or folder and use the search feature to get the database. The tool will scan whole drive or folder and bring the database to you.

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