Category - Exchange Server

How to Create PST from Exchange Server?

Himanshu Goyal

Himanshu Goyal

December 18, 2019

As an Exchange admin, you might be aware of the tasks that need to be executed time-to-time in an organization. One such task that is often too complicated for admins to carry out is exporting Exchange mailboxes to PST.

Exporting data from exchange to PST is crucial for various reasons, and there are multiple reasons for it, such as:

  • For legal discovery or compliance purposes
  • To keep a backup of Exchange mailboxes
  • To protect critical emails, messages, attachments

Another important reason behind exporting Exchange mailboxes to PST is migrating Exchange data to Office 365 with the help of MS Outlook.

Things to know before exporting Exchange mailboxes to PST
Before you begin with exporting Exchange mailboxes to PST, there are a few things that you should know, such as:

  • You need to provide the Mailbox Import Export role to a group and make the account a member of this group
  • You will have to export mailboxes to PST on a UNC network share that is accessible to the Exchange
  • You will have to create mailbox export requests in the Exchange Admin Center or Exchange Management Shell

These are a few points that you should keep in mind before exporting Exchange mailboxes to PST.

Now, we will discuss how you can export Exchange mailboxes to PST file format with Exchange Admin Centre or Exchange Management Shell. Also, we will discuss a third-party tool that makes the overall process easier.

Creating an export request with EAC
To create an export mailbox request with the Exchange Admin Center, follow the below steps:

  1. Open EAC and go to Recipients > Mailboxes, click More Options, and then select Export to a PST file.
  2. It will open a new wizard on the screen, select the source mailbox from the first page, and then make your selection from the below options.
  3. Export only this mailbox contents
    Export only the contents of this mailbox’s archive

    After making your selection, click next.

  4. In the next step, enter the UNC path and filename of the target.pst file, and then click Next.
  5. In the final step, check the checkbox Send email to the mailbox when the PST file is exported. Click Browse to add notification recipients. After making your selection, click Finish.

It will start exporting Exchange data to PST automatically. Once it is complete, a notification message will be sent to your mailbox.

Creating an export request with EMS

To export Exchange mailboxes to PST with Exchange Management Shell, you will have to use NewMailboxExportRequest. Below we have given the basic syntax of EMS cmdlets for exporting Exchange mailboxes to PST.

New-MailboxExportRequest -Mailbox < TargetMailboxIdentity > -FilePath < UNCPathToPST >

For example,

New-MailboxExportRequest-Mailbox -FilePath \\NDRWEB76-PC2\PST Data\Kanishka_PST.pst

The complete cmdlets for exporting the mailbox is:

New-MailboxExportRequest [-Name ] -Mailbox < TargetMailboxIdentity > -FilePath < UNCPathToPST > [-IsArchive] [-SourceRootFolder < MailboxFolder >] [-TargetRootFolder < PSTFolder >] [-IncludeFolders < MailboxFolder1 >,< MailboxFolder2 >…] [-ExcludeFolders < MailboxFolder1 > ,< MailboxFolder2 >…] [-ContentFilter < Filter >] [-Priority < PriorityValue >]

Executing this command will create a new mailbox export request. It includes the following settings:

  • Mailbox export request name – The MailboxExport syntax defines the default value, which could be between 0 to 9
  • Source mailbox – Name of the user mailbox
  • Target .pst File – \server01\PSTfiles\UserName
  • Content and folders – All the data in the folder paths in source mailbox will appear in the target .pst file
  • Priority – You can set the Priority as per your requirements

You can modify the above settings to create a new mailbox request as per your needs, and then run the cmdlet. To check whether mailbox export request is created or not, check the notification in EAC.

Alternate Solution – Recoveryfix for Exchange Server Recovery
The manual process of exporting exchange data to PST is a little complicated. So, if you want to export multiple Exchange mailboxes to PST at one time easily, prefer using Recoveryfix for Exchange Server Recovery, which is specially designed for all the processes related to Exchange Server. Using this tool, you can migrate Exchange data to Office 365 or other file formats.

The working of the software is simple and straightforward; let’s have a look at it:

  1. Download and configure the software on your system.
  2. On launching the tool, a pop-up window will appear on the screen. Select the Live Exchange option and click Next.
  3. The Add Source dialog box will ask for Exchange Server information. Provide the correct details and select the required mailbox type. Check the checkbox Its Exchange 2013/2016 if you are using any of these. After that, enter the Exchange Server name or IP address with the mailbox name, and then click Next.
  4. The mailboxes will appear on the screen; select the mailboxes that you want to export to PST and click Next.
  5. The live Exchange mailboxes will be added to the tool, you can preview the content by selecting any folder or item.
  6. Now, to export all mailboxes to PST, right-click on the source root directory and click Export Mailboxes to PST.
  7. The filter section window will appear in the next step; apply filters as per your requirements and click Export.
  8. The software will start exporting Exchange mailboxes to PST. Once the mailbox export process is complete, a notification will appear on your screen, click OK to finish the process.
  9. In the end, a summary of the export process will appear on the screen, click OK to end the process.
  10. That’s how you can easily export Exchange mailboxes to PST file format, and then access it via Outlook.

Users often need to export their Exchange mailboxes to PST either to create a backup for the Exchange data or to access the Exchange data via MS Outlook. But the export process is not that simple; it requires technical expertise and knowledge of Exchange management shell. So, we mentioned third-party software Recoveryfix for Exchange Server that is very useful in exporting Exchange mailboxes to PST.

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