Know a Right Solution to Overcome EDB file error while mounting an Exchange Server Database

Barclay Tcareva
Barclay Tcareva

Updated On - October 19, 2022

There are incidents when fatal error in Exchange server aborts the exchange server application and thus makes it not viable. In fact, you would be very much surprise to note that at times the behavior of MS Exchange Server renders all your precious data inaccessible and result in the critical loss of data. Dealing with such scenario could get easy and you may also restore your valuable data back, but you would require repairing the damaged EDB file.

To make you understand, consider a situation where you get encountered with an error when you try to mount an Exchange Server database as shown below:

An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.

ID no: c1041724

Exchange System Manager

The moment you come across this situation the mount operation gets abort.

The possible reason for facing such error could be if you have run eseutil /p repair utility on the affected database. At this point of time, in case Eseutil log files remain intact and are not removed, the database might fail to start with the error just mentioned above.

The entire issue could be resolved by opting the following method:

  • Initially, you would require examining whether eseutil /p command was running or not. To do so, just run eseutil /mh comm. and for pub1.edb and priv1.edb and check the repair count value. If the count shows value ‘0‘, then this shows that the command is running.

  • You would also require examining for the database consistency. If it exists in Clean Shutdown state, then it means that the log files have been committed, and you can effectively remove the log files from Exchange Server folder.

  • If the database shows ‘Dirty Shutdown‘ state, then the possibility is very high that the database has gone corrupt or all the log files have not been committed yet. Well, you can wait for a while to determine if uncommitted transactions is the case. If the database is corrupt, you got to restore data by performing recovery operation.

Now, in a situation where database remains corrupted with no access to a suitable backup, you got to take help of third party Exchange Server Recovery software.

Download Now

Recoveryfix for Exchange Server is one such effective software that can provide ideal solution to deal with Exchange server disasters. In fact, by utilizing this RecoveryFix for Exchange Server Recovery, administrators could very easily conduct flawless EDB recovery and EDB to PST conversion while retaining the data integrity, user mailboxes featured with emails, contacts, journals and other mailbox items in original format. Best highlight of this software is its three data recovery modes – Automatic analyze and recover, Advance Scan and Rebuild corrupted database that allows you to fix the error in all situation. Moreover, the tool is easy to operate and so doesn’t require any additional application or in-depth technical expertise to operate.

Blog Summary

There are different reasons when you got to face exchange server database error. But you don’t have to worry as by making full utilization of third party exchange server database recovery tool any unwanted or edb file errors could be fixed effectively.

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