Repair and recover corrupt OST file data with OST Recovery tool

Siddharth Shukla
Siddharth Shukla

Published On - May 6, 2024

Summary: Sometimes, an annoying situation occurs when users face interruptions while working with Outlook data files (.ost) due to corruption or deleted OST data under various circumstances. So, this article contains different reasons for the intervention of issues and efficient methods to restore and recover OST files. Using professional OST recovery software ensures data retrieval and data integrity.

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Offline data files (.ost) keep copies of records like emails, contacts, calendars, attachments, tasks, etc., offline for different accounts like IMAP Office 365, Exchange, and Outlook. OST file allows users to make changes in offline mode and gets synchronized automatically when the internet becomes available. However, it doesn’t receive or send emails in offline situations.

Usually, OST files become inaccessible when they get corrupted, deleted, or damaged, which causes interruptions for users. That’s why OST file recovery becomes necessary to make OST files accessible again. But, before moving to solutions to recover corrupted or deleted OST files, let’s discuss the reasons behind this issue.

Why OST files get corrupted or deleted?

There may be various reasons for corruption and deletion in the OST file. Consider whether the file got corrupted after the update process or if there were misconfigurations in the profile. Moreover, let’s see some common causes for corruption in OST files:

  • Hardware failure due to improper compatibility becomes a cause of corruption.
  • Oversized OST files can lead to corruption or damage.
  • The updated version of the application shows rigidity with OST files, which leads to corruption.
  • Virus or malware attacks in OST file.
  • Sudden power failure, improper shutdown while using OST file.
  • The user accidentally deletes or moves files related to OST files within or outside Outlook.

So, keeping these points in mind, make your OST file accessible. However, if corruption lies in the OST file, follow the resolutions below.

Methods to recover corrupted or deleted OST files

Here, you will get the solution to the issues encountered while accessing the OST file. This section will provide manual practices to repair and recover the OST file from corruption and damage, respectively.

Method 1. Update Outlook

Sometimes, older versions of Outlook become responsible for errors or corruption. So, Outlook is required to be updated regularly when available. It also enhances the features of Outlook. To update Outlook, follow the steps:

  1. Open Outlook, click on File then go to Office Account.
  2. Choose Update Now from Update Options and download the upgraded Outlook.Update Outlook

Now, it will enhance Outlook performance and may resolve the errors in OST files.

Method 2. Create a new Outlook profile and synchronize old data file

Sometimes, misconfigurations in the Outlook profile generate issues in the OST file. So, creating a new profile and synchronizing the old data file shows good practice for OST file recovery. Follow the steps below to sync old Outlook data into a new profile.

  1. Navigate to Control Panel, select Mail, and click on Show Profiles.Navigate to Control Panel
  2. Now, click Add to create a profile, enter a profile name, and click OK.create a profile
  3. Follow the instructions to provide account-related credentials for the new profile and click Next.

It will create a new Outlook profile and synchronize old data automatically. Now, restart Outlook and check whether the issue has been resolved.

Method 3. Disable incompatible add-ins from Outlook

Generally, add-ins provide extra functionality to the user while using Outlook. But sometimes, they become incompatible under various circumstances, so disabling them becomes necessary for users to prevent Outlook from issues. Go through the below steps to disable faulty add-ins:

  1. Start Outlook in safe mode and navigate to File and then select Options.navigate to File and then Options
  2. Click on Add-ins and choose the GO button in the window located below.choose the GO button
  3. Uncheck all the add-ins and click OK.Uncheck all the add-ins and click OK

Restart Outlook and enable the add-ins individually to inspect faulty add-ins, respectively. Remove the incompatible add-ins if present and check whether the issue is being resolved or not.

Method 4. Recover deleted items using the Deleted Item folder

The Deleted Items folder consists of accidentally deleted items and allows users to retrieve them from Outlook. It doesn’t retrieve permanently deleted items. To recover the deleted OST file, follow the steps below:

  1. Open Outlook and click the side dropdown button above Inbox in the Home tab.
  2. Locate and double-click the Deleted Items folder. Choose the item you want to recover, then right-click it and move to the desired folder. double-click the Deleted Items folder

This method will recover your deleted items in the OST file. Now, restart Outlook and check for errors.

Method 5. Using the Inbox Repair tool

Inbox Repair tool (aka SCANPST.exe) is an inbuilt utility provided by Microsoft to diagnose errors and corruption from Outlook data files and makes it compatible with Outlook. Follow the steps below to repair the OST file:

  1. Locate the address below in File Explorer and double-click SCANPST.exe.double-click SCANPST.exe
  2. Browse the OST file form file location and click on Start. It will inspect the errors and corruptions of the OST file.Browse the OST file form file location
  3. Check the checkbox if you want the backup of the OST file and click on Repair.Check the checkbox if you want the backup

Limitation of Inbox Repair tool:

  • Can’t repair encrypted or password-protected PST files.
  • Unable to repair a severely damaged or corrupt PST file.
  • Repair OST files up to 2 GB in size.
  • Contains a high risk of data loss.

Furthermore, these manual methods can fix minor issues, errors, and corruption but contain a high risk of data leakage when SCANPST.exe fails. So, using a professional OST recovery tool to recover corrupted or lost OST files is the safest action for data security.

Use OST recovery software to recover OST files

However, manual practices don’t always work and involve limitations. So, a better option is relying on an automatic tool to repair and recover Outlook OST file. Recoveryfix for OST to PST Converter is a tool that efficiently retrieves and recovers all data items in the original hierarchy, either corrupt or deleted OST files. This tool can also convert all OST data, including emails, attachments, contacts, distribution lists, calendars, tasks, notes, etc., to PST format and makes them commendable again to restore OST file in Outlook.

Some salient features of this tool:

  • Easily retrieve corrupted, lost, and inaccessible OST data.
  • Allows back up their OST files into DBX, MSG, EML, TXT, RTF, HTML, MHTML, DOC, & PDF.
  • It provides a filter feature to execute specific email migration with ease.
  • Compatible with all Windows operating system versions.


In the final analysis, we have seen different troubleshooting methods to recover OST files, which may not be applicable when severe corruption or damage is present in OST files. So, using Recoveryfix for the OST to PST Converter tool makes you stress-free from the issues and allows you to recover deleted OST file accidentally in the Exchange OST recovery process. This tool is also helpful in migrating OST files to Office 365, Live Exchange, Gmail,, and other IMAP servers.

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Frequently asked questions
Can recreating an OST file resolve the OST file issue?

If the OST file is deleted, Outlook will automatically recreate the OST file by synchronizing it with the Exchange server or other mail servers. Recreating an OST file may be helpful in some instances, but it contains limitations when retrieving OST data.

Where do deleted items go in Outlook?

If you deleted items from your Outlook, you can easily find them in the Deleted Items folder and move them to another folder for recovery.

Is it possible to move the OST file to other computers?

It is possible to transfer OST files from one computer to another, but users can’t access or read them, and they are restricted from performing any task in OST files in any Outlook profile.

How can I restore corrupt OST files for free?

Outlook provides SCANPST.exe as a free tool or inbuilt utility to repair minor corruption or damage in OST files.

Is it possible to recover specific data from corrupted or deleted OST files?

Yes, with OST recovery tool, you can filter the specific data by parameters like From, To, Subject, Folder Name, Item Type, Data Range, etc.

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