[Resolved] Your mailbox has been temporarily moved on Microsoft Exchange Server

“Your mailbox has been temporarily moved on Microsoft Exchange Server”- I encountered this message when I was accessing Outlook. It immediately disrupted email communication. Even after restarting Outlook, the issue persisted, which shows a temporary mailbox with missing data.

The error message can be seen as:

Your Mailbox has been temporarily moved on Microsoft Exchange server. A temporary mailbox exists, but might not have all of your previous data.
You can connect to the temporary Mailbox or work offline with all of your old data. If you choose to work with your old data, you cannot send or receive email messages.

So, why does this happen? It is noticed that it usually happens when Outlook fails to connect with the original Exchange mailbox due to various reasons. Let’s understand those reasons & try to fix Mailbox Has Been Temporarily Moved on Exchange Server concern successfully.

Main reasons behind this Outlook error

There can be various reasons behind this error, some of which are listed below:

• Customized or faulty third-party add-ins.
• Outlook data files (OST) got damaged.
• Cached Exchange Mode conflicts.
• The Outlook profile got corrupted.
• Outlook disconnected from the Exchange server.
• Disputes with anti-virus and anti-malware software.

Best Methods to Fix Mailbox Has Been Temporarily Moved on Exchange Server

When your mailboxes get automatically shifted, it can create difficulty for users to work with Outlook. You can follow the methods that are discussed below to fix this Outlook error:

Method 1. Disable faulty and incompatible add-ins [Personally Recommended]

Sometimes, third-party add-ins can also create issues with the working of Outlook. To make Outlook performance better, you can try to disable the faulty or incompatible add-ins. Follow the steps to execute the process properly:

1. Press the Windows + R key and type Outlook.exe /safe and press OK. It will open Outlook in safe mode with no add-ins.
2. If it opens, it means the issue is with add-ins. Then, restart Outlook, go to Files > Options > Add-ins > Go.
3. Uncheck all the add-ins there and click OK.
4. Then, enable one by one & check the status of the error. If found, then disable specific ones.

Method 2. Except primary account, remove all other Outlook profiles

When multiple Outlook profiles are configured on your computer, they can cause issues. Remove all the Outlook profiles except the primary one to solve this issue.

You can follow the procedure below to remove Outlook profiles:

1. Go to the Control Panel on your device.
2. Search for Mail and click on it.
3. In Mail setup, click on the Show Profile option.
4. Now, remove all the Outlook profiles except the primary one.
5. A caution message will pop up on your screen. Click on Yes if you have taken a backup of that data.
6. Follow the same method to remove other Outlook profiles as well.
7. Restart your Outlook and see if it works properly or not.

Method 3. Recreate a new Outlook profile

Creating a new Outlook profile can also help you in resolving numerous issues with Outlook, including ‘mailbox has been temporarily moved on Exchange Server error’. Follow the procedure below to create a new Outlook profile:

1. Close Outlook and open Control Panel > Mail.
2. Click on Show Profiles.
3. Press the Add button to create a new Outlook profile.
4. Enter the required details to make a new profile and click OK. Follow the further instructions for configuration. A new profile is ready to use.

Method 4. Turn on Cached Exchange Mode

Enabling Cached Exchange Mode can help improve the performance of Outlook as it stores a local copy of your mailbox on your device. The following are the steps to enable Cached Exchange Mode:

• Go to Control Panel > Mail >Email Accounts.
• Now, select the email account and click Change.
• Look for Use Cached Exchange Mode and enable it.
• Restart Outlook and see if the profile opens or not.

Method 5. Try ScanPST to repair the Outlook data file

Sometimes, a damaged Outlook data file can also create errors. Try to repair the damaged Outlook data file with ScanPST, which is an in-built repair tool that scans the PST files and checks whether there is any error or not. So, you need to convert your OST file to PST with the Outlook Import/Export feature. Then, follow the steps mentioned below to repair damaged PST:

1. Open File Explorer, then follow the given path: C:\Program Files\Microsoft Office\root\OfficeXX.
2. Now, find ScanPST.exe and click on it.
3. You will be able to see a dialogue box on your screen. Click on Browse to scan the PST file.
4. Once done, select the damaged PST file and click on Start to repair your PST file.

Method 6. Rename the Outlook folder with a new extension

Renaming the Outlook data folder can also help in resolving this issue. When you rename your Outlook data folder, it creates a new folder. You can rename your Outlook folder by following the steps below:

1. Open the Run dialogue box and enter %APPDATA% in that box and press OK.
2. Go to the Microsoft option; you can see the Outlook option there. Click on it and rename it.
3. Rename it as a “.old” extension so that the application will create a new folder.
4. Restart your Outlook and see if it solves the issue or not.

Method 7. Advanced Solution [All-in-One]

If the issue persists, it implies that your OST file is going through severe corruption that can’t be managed by using the above solution. You should go with the professional tools that lead in this category.

Recoveryfix is one brand name whose OST to PST converter is the first choice for technical experts while dealing with the OST-associated issues. It repairs corrupted or damaged OST files & converts them into PST at your desired destination. Its advanced features & intelligent algorithms bring you specific or structured output with complete data integrity.

Free Download

Best practices to prevent this Outlook error

Here are some best practices that can help you to prevent the Outlook error:

• Keep Outlook & Windows updated.
• Maintain stable network connectivity.
• Limit extra or unnecessary add-ins.
• Avoid sudden shutdowns during synchronization.
• Backup Outlook data files regularly for extra safety.

End thoughts on this Outlook error

Fix mailbox has been temporarily moved on Exchange Server error with the suggested manual methods. Also, reduce the chances of the error with the provided best practices. But if you need one standout solution that can tackle all the OST-related issues smoothly with no data loss, check out our smart OST to PST converter tool.

FAQs

Q- Can switching Outlook versions prompt this error?

A- Yes. Shifting from one Outlook version to another may create compatibility issues with existing profiles that can lead to temporary mailbox errors.

Q- Does the error affect shared mailboxes or only primary accounts?

A- It can affect both, mainly when shared mailbox permissions or synchronization settings are misconfigured.

Q- Is the error related to DNS or Autodiscover issues?

A- Incorrect Autodiscover or DNS configuration can prevent Outlook from locating the correct Exchange mailbox.

Q- Does clearing the Outlook cache fix the Outlook error?

A- In some cases, it works as it fixes synchronization conflicts, which is one of the major causes of this issue.

Q- Can an oversized mailbox trigger this error?

A- Yes. Dealing with the oversized Outlook data file increases the chances of multiple errors, including the “Your mailbox has been temporarily moved on Microsoft Exchange Server”.