How to fix Outlook error 0x8004010F while sending/receiving emails fixed

Amrita Choudhary

Updated On - March 22, 2024

Outlook is one of the most prevalent email clients used to send and receive emails by accessing the MS Exchange email server. It also helps you to manage emails, calendars, tasks, journals, and many more.

When Outlook is configured with an MS Exchange or IMAP-based email client, an Offline Storage File (OST) is created on the local drive. Similarly, a Personal Storage Table (PST) file is created after configuring it with a POP account profile. These data files (OST and PST) contain a synchronized copy of all mailbox data stored on the server.

However, in most of the instances, the user faces an error while accessing their mailbox data in Outlook, which is caused either by faulty synchronization between Outlook and the email server or problems with the OST or PST file.

Corrupt Outlook profiles are the prime reason for 0x8004010F errors, which challenge the email client’s ability to send or receive email messages. Outlook will give the following error whenever the user tries to send or receive an email.

0x8004010F: Outlook data file cannot be accessed.

or

0x8004010F: The operation failed. An object could not be found.

What are the main reasons for having error 0x8004010F?

Among the several reasons, the most frequent ones are described below.

• Relocation of OST file
• Outlook profile corruption
• Unstable internet connection
• Copying of old OST file used by the previous version after upgrading Outlook,
• Firewall settings
• Invalid or corrupted Outlook profile configuration.
• Sending or receiving emails through Shared Mailbox.
• Insufficient read or write permissions.

Ways to solve the error 0x8004010F

Following are the different ways through which you can resolve the error in Outlook.

Way 1: Restart Outlook & check the internet connectivity

Sometimes, a restart may resolve issues with programs, and the system fixes Outlook Send & Receive errors. So, you need to restart Outlook or the system and then check again. Check the internet connection also.

In some instances, antivirus utilities interfere with other programs or applications like Microsoft Outlook, which may be due to this Outlook error 0x8004010F.
Follow the simple steps to disable it.

1. Right-click the taskbar and select the Task Manager option.
2. Choose the Antivirus program and click the option for disabling.
3. Restart your PC and check if you can send the emails through your Outlook application.

You need to ensure that Windows Defender Firewall does not block Outlook. So, you should turn off the Windows Defender Firewall.

• Open Control Panel.
• Choose Small icons and tap on Windows Defender Firewall
• Press on Turn Windows Defender Firewall on or off from the left side.
• To disable Windows Defender Firewall, turn off both Windows Defender Firewall under private and public network settings.
• Then Click OK to exit.

As your error is fixed, you are now free to send and receive messages with Outlook.

• Open Control Panel, then select Mail.
• Click on Show Profiles.
• Open Show Profiles and click the Add button to create a new profile.
• Now mention the name for the new profile and click OK.
• Again open Mail from Control Panel.
• Click Show Profiles.
• Then, in the Mail window, select the newly created profile, and click Properties.
  
• In the Mail Setup window, click on Email Accounts.
• Go to Data Files under the Account Settings window. Now, select the PST file for the new Outlook profile and click Set as Default. Then click on Close.
• Now the new Outlook data file is set as default, and it will work without any issues.

If all the above methods don’t work, then you can try to repair Outlook installation files. Also, you can restart your Outlook if the repair doesn’t work.

1. Go to Control Panel and tap on Programs and Features.
2. Find and click on Microsoft Office.
3. Click Change.
   
4. Select Repair and Continue and proceed with the repair wizard.
   
5. After the process, go to Outlook and check whether the error is resolved or not.

Final Words

This article described the different causes of error 0x8004010E along with their best possible solutions. If none of the processes work for you, then the issue may be with the Outlook data file. Try Recoveryfix for OST to PST Converter to convert corrupted or damaged OST files into PST format. However, PST files can be imported into Outlook to access mailbox items. It is compatible with all the versions of Windows and Outlook. Also, the software allows you to recovers lost OST files.