Top three reasons behind Lotus Notes abandonment

Aarti Chauhan
Aarti Chauhan

Updated On - April 16, 2024

Summary: Lotus Notes was a leading email client that most organizations were using. But with the time its downfall in the popularity of Lotus Notes, a common question that we see is – “is Lotus Notes still being used?” This article will explain why Lotus Notes failed as an email client. If you need to convert NSF files to PST and other formats effortlessly, use Recoveryfix for Lotus Notes to Outlook.

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Lotus Notes, now known as HCL Notes, came into existence in 1989 which was later taken over by IBM in 1995. Lotus Notes is a robust email client supporting email communication, calendaring, document management, and even more. If you love working with the integrated software suite, Lotus Notes is just the right thing. However, if you were using Lotus Notes just for the speed and simple interface it offers, you might love exploring other options. With the evolution in technology, the preferences of users shifted to other prevalent email clients such as MS Outlook.

Many users decided to move from Lotus Notes to Outlook because of the following reasons:

  1. Comes with easy access to applications like MS Word, MS Excel, and others.
  2. Integrated with features like calendars, task creation, meetings scheduling, filters, etc.
  3. Easy to use interface makes it possible for all users to access their emails.
  4. Outlook is a more cost-efficient email client than Lotus Notes.
  5. Outlook provides offline accessibility to user mailboxes.
  6. Allows configuring multiple accounts consecutively.

Emails in Lotus Notes are saved in NSF (Notes Storage Facility) file format, while Outlook employs PST (Personal Storage Table) and OST (Offline Storage Table) file formats. If you want to move from NSF to PST, there are two methods to do that; one is manual method to convert NSF files to Outlook PST and other is with the help of a professional NSF to PST Converter tool.

Here are three main reasons behind Lotus Notes renunciation:


Lotus Notes has a less responsive graphic user interface. It abruptly bloats up error messages while performing crucial tasks. Moreover, it’s Android and tablet applications are much slower compared to other email platforms. Apart from this, the upgrading process costs users. In case, you are a new user then, you have to undergo whole training procedure to make use of it, which is waste of workforce and time. Although, Lotus Notes is compiled with great database organization features along with email function, there is a lot they need to add on. So, users with obvious reasons move ahead and choose other email platforms to carry out communication process. MS Outlook is a prominent email platform deployed by most organizations.

Compatibility and Reliability

Lotus Notes is not supportive in terms of compatibility with third-party applications and other email platforms, if you need to access more than one account, then you have to access each account one by one, which is frustrating. So, if users find an alternative which quickly allows them to access multiple accounts at a time, then why would they stick to Lotus Notes? In addition to this, while using Lotus Notes, users encounter various complicated situations which prevent them from completing even simple tasks like copy-paste, registering a new user account, accessing emails after making modifications to their username and the list continues. Lotus Notes users took it for their likelihood. However, it made their tasks more complex, and they lost their trustworthiness in it and chose alternatives to avoid any trickier situations.


To survive the technological era, users try to adapt things in trend and Lotus Notes are outdated. The main motive behind the adoption of Lotus Notes was to carry out email communication, and manage calendars, tasks, journals, contacts, and large amounts of data efficiently. However, new email platforms can undertake more assignments apart from these features. So, to move ahead with the trend and to learn new things, users switch to other platforms that facilitate advanced features.


If you want to convert NSF files to PST manually, there is a tedious process involved, which also requires you to be a technical expert. RecoveryfFix for Lotus Notes to Outlook is a top pick for most organizations and individuals for an easy conversion. The utility delivers error-free migration of Lotus Notes to Outlook while maintaining the data integrity. Besides this, with this tool, it is easy to migrate multiple or single NSF file to the productive MS Outlook mailboxes.

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