Tips to Solve Outlook IMAP Error 0x800ccc0e

Anju Chaudhary
Anju Chaudhary

Updated On - June 13, 2024

Summary: Are you experiencing an IMAP error 0x800ccc0e in Outlook that is restricting your email communication. This blog will present various reasons showing this error occurred and suggest some possible manual solutions to fix it. Also, the blog highlights Recoveryfix for Outlook PST Repair software to remove corruption from PST files and avoid such errors in Outlook completely.

Email is an essential method of business communication that is fast, cheap, and easy. It is easier to reply and forward to more than one person at a time. To know more about email management in Outlook, first, we need to understand what IMAP is.

IMAP – Internet Messaging Access Protocol

Internet Message Access Protocol, or IMAP, is a standard email protocol. It stores email messages on a mail server.

  • It enables the recipient to view and modify them as if they were stored locally on their device.
  • IMAP enables users to organize messages into folders and save draft messages on the server.
  • Users can also have multiple email client applications that sync with the email server to show which messages have been read consistently or are still unread.

Nowadays, Outlook is used widely by most companies and businesses. Over the years, Microsoft Outlook has made emailing easy for you. It is not strange that software or program faces an error. The Outlook error 0x800ccc0e is an IMAP authentication error code that appears when a user tries to send or receive emails . in Windows 10. Due to this error, Outlook users are not able to send or receive new emails. This error should be removed for smooth email communication for businesses and users. The upcoming sections of the article will showcase all the reasons and various methods to troubleshoot them.

Reasons behind the IMAP error 0X800CCC0E

Now we are explaining to you the reasons behind this IMAP error 0X800CCC0E:

  • Slow Internet connectivity or server problem.
  • Corruption in PST files.
  • Corrupt Outlook profiles or incorrect profile settings.
  • Firewall blocking MS Outlook outgoing/incoming messages.
  • SMTP authentication issues.
  • Incorrect configuration with wrong port numbers.
  • Faulty add-ins or any suspicious emails.

Methods to solve the error 0X800CCC0E?

As we discussed the reasons behind this error, now let’s move to the various possible solutions to fix this IMAP error with ease.

  • First Method:- Check for connectivity issues
    First, you check your machine’s connection with the server. Check the Internet connection and the access gateway connection to the Exchange server. Ensure the configuration and settings are correct and everything is in place.
  • Second Method:- Disable the antivirus program
    An antivirus program is for the security of your system from malware and viruses. At times, antiviruses may not let Outlook connect to the email servers. So, if you disable the antivirus on your system to solve the error 0x800cc0e in Outlook through the steps given below:

    • Click on the arrow mark on the lower right corner of your desktop.
    • Right-click on the antivirus program icon.
    • Click Disable to disable the antivirus.
  • Third Method:- Run Outlook in Safe mode
    A simple method to solve this0X800CCC0E error is to run Microsoft Outlook in Safe mode. In Safe mode, Outlook starts without loading the add-ins.

    • Go to Start, open the Run application, and type in ‘Outlook/safe.’ Then press the Run application
    • Note: – If asked, choose your Outlook profile, and enter your Outlook credentials.

    • After this, Microsoft Outlook will start working in Safe mode.
    • Now open the File and click on the Options on the options
    • Then click on on Add-inns
    • Then go to “COM Add-ins” in the “Manage box,” and then click on the “Go” on the go
    • Then deselect all the add-ins displayed in the list and select the OK button.
    • Now restart Outlook and verify whether the same error exists or not.
  • Fourth Method:- Remove all suspicious emails
    For security reasons, any email or collection of emails that appear suspicious or represent a risk has to be deleted. Moreover, emails with suspicious or unsafe attachments must to be deleted from the Outlook inbox immediately.
  • Fifth Method:- Clear the stuck messages from the Outbox folder
    Messages stuck in the Outbox folder can also be the reason for the 0X800CCC0E Outlook error. Undelivered emails in the Outbox that failed to deliver should be removed. The process is as follows:

    • Open Outlook and select “Send/Receive” from the top row. Then select the “Work offline” mode.Open Outlook and select Send/Receive
    • Now select the Outbox folder and delete all the messages stuck up in this folder. Or you can also send it to the draft folder.
  • Sixth Method:- Change the SMTP server settings
    The IMAP error 0x800ccc0e can happen due to SMTP server and email configuration settings.

    Change the outgoing server settings

    • Launch Outlook.
    • Go to File, then open Account Settings.
    • Again, select Account Account Settings
    • Select the email to be changed and click on on change
    • Click on More Settings.Click on More Settings
    • Under the Outgoing Server tab, select the checkbox ‘My outgoing server (SMTP) requires authentication. Click OK.
    • Again, start Outlook and check if the error is solved or not.

    Change the server port number

    • This process is the same as previous method 1st (Change the outgoing server settings) till you reach More Settings.
    • Then click on the Advanced tab on the window and increase the timeout of the on the Advanced tab


In the above discussion, we explained the IMAP error 0X800CCC0E in Outlook and the solutions to solve this error. If this error still exists and no method works to solve this error, then maybe your Outlook PST file is corrupted. We recommend you recover corrupt Outlook PST files using Recoveryfix for Outlook PST Repair. It deals with PST corruption issue and restores the data to a new healthy PST within a short time. You can solve your many problem and do your work as earlier without any errors. Your data will be secure with this tool, and there is no PST size limit for this tool. It is compatible with Microsoft Outlook and all versions of windows. We hope you get help from this article.

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