5 Ways to Fix Outlook Images Not Visible issue

Adarsh Manjhi

Updated On - March 11, 2024

Microsoft Outlook is a business-friendly email platform widely used by organizations for internal communication. It allows you to send and receive emails within and outside the organization and organize them efficiently. But, many times, users are unable to access the images send with the emails. The issue of Images not being visible in Outlook emails is one of the most common errors faced by Outlook users.

Here, in this blog, we are going to discuss about various reasons due to which Outlook images are not visible and mention all the possible solutions to fix it. At last, we’ve also mention a professional tool which help you in resolving every issue related to the Outlook.

Causes behind Outlook images not visible issue.

Some causes behind this error are as follows: –

• Incorrect configuration of Outlook settings
• Temporary folder storage issues
• External blocking by a firewall or virus scanner
• The picture format is not supported.
• Wrong attachment of images in emails
• Wrong internet settings for saving encrypted pages to disk
• Blocking of external content.

Note: – we’ve provided solutions for both the Windows and web versions to fix Outlook image not visible issue.

Read the solutions below, try them, and see which one works for you.

There are five tricks solutions associated with Windows. You can try them according to your needs.

• Solution 1. : – Check the Internet Connection
  Sometimes, users are unable to access their Outlook images due to low internet connection. So, first, we suggest them to check their internet connection. If the connection is not proper, switch to another internet provider for better results. Now, try to download and save the images if the option is available. If you are still unable to see pictures, try the next method.
• Solution 2: – Run Outlook in safe mode
  Sometimes, Add-ins interfere with the displaying of images in Outlook email.
  A simple method to solve this error is to run Microsoft Outlook in safe mode. In Safe mode, Outlook starts without loading the add-ins. Follow the process below:
  1. Go to Start, open the Run application, and type in ‘Outlook/safe.’
  2. Then press OK.

  Note: – If asked, choose your Outlook profile, and enter your Outlook credentials.

  3. After this, Microsoft Outlook will start working in Safe Mode. If it works fine and display images, the problem is with the add-ins.

  To solve this, Follow the below process:

  4. Go to File and click on Options.
  5. Click on Add-ins.
  6. Now select “COM Add-ins” in the “Manage box,” and then click on the “Go” button.
  7. Then uncheck all the add-ins displayed in the list and click on the OK button.
  8. Now restart Outlook and verify whether the same error exists or not. If that error still presents, then move on to the following method.
• Solution 3: – Reset the image placeholder settings
  Sometimes placeholder settings will cause trouble while downloading images in an email message.
  1. Click on the new email.
  2. Now click on File, then open Options.
  3. Then click on the mail, and on the right side, click on Editor Options.
  4. Click on Advanced from the left portion of the screen.
  5. Now from the Display email account, uncheck the Show Picture Placeholder.
  6. Now close all open dialog boxes.
  7. Reset Outlook and check; from now you can see the images download easily.
• Solution 4: – Disable the settings for encrypted pages
  1. Open Control Panel.
  2. Then in the Search bar, type Internet options.
  3. After you click on the Internet options, click on the Advanced tab.
  4. Then uncheck the column “Do not save encrypted pages to disk” from the list and click on OK.
• Solution 5: – Disable firewall
  The problem of not being able to see photos in Outlook emails can also be resolved by disabling the firewall. This problem can sometimes be caused by firewall settings that prevent photos from loading successfully.
  As long as you re-enable the firewall after the images have loaded, temporarily disabling it will not compromise the security of your computer. If you have trouble with this, consider turning off your firewall to see if it fixes the issue.
• Solution 6: – Reinstall Office
  If the error does not get solved, then you can reinstall the Office application. It clears up all technical problems. Due to the reinstallation of Office, the old settings or Outlook data will get deleted.
• Solution 7: – Update Outlook
  To fix the “Cannot See Images in Outlook Emails” issue, you need to update your Microsoft Outlook. To update Outlook, follow these steps:
  1. Click on File, then select Office Account.
  2. Click on Update Options and then select Update Now.

Outlook Web users have the option to display attachments in the message list if they are having problems with images not opening. This is how you apply it.

1. Go to outlook.com and log in using your Microsoft credentials.
2. To access Outlook Settings, click the settings gear at the top.
3. Choose Mail and click Layout from the menu.
4. Under the Inline previews menu, scroll down and choose “Show attachments in the message list.”
5. Close the menu, and Outlook will no longer block images in the app.

Final Note

We tried to solve your error “images are not visible in Outlook emails” through the above methods. If the issue is still not solved, maybe your PST is corrupt. So, you need a tool to repair Outlook PST file corruption. You can try Recoveryfix for Outlook PST Repair. The tool helps you to repair corrupt PST files and save the repaired PST emails to a new PST or MSG. The software also allows you to fix several Outlook PST file issues.